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About Us / Shipping Times and Policies

SCIENCE WITH SYNTHESIZERS

...an online shop for electronic music culture, featuring:

+and more to come...

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    Shipping Times and Policies

    *** Please make sure that you have read, understand, and agree to our shipping terms outlined below ***

    Orders are shipped out 2-7 days after payment is received.
     

    Delivery Times

    • USA/Canada: Shipping times vary from 1-3 weeks. Tracking numbers can be supplied via e-mail request (please allow 7 days before submitting your request), however, please be sure to read our note about tracking below.
    • Everywhere Else: Shipping times vary from 2-8 weeks. Typical shipping time is 3-6 weeks. We ship all international orders via USPS First Class International. Tracking numbers can be supplied via e-mail request (please allow 7 days before submitting your request), however, please be sure to read our note about tracking below.

    An Important Note About Tracking

    Please note that you will NOT be given a real-time tracking number for your order. You will receive a tracking number which simply lets you know the USPS has received the package. The tracking results on USPS will NOT be updated while your shipment is en route, so please kindly allow the full time noted above before contacting us about delays. Once the package arrives in the destination country, it is processed by the customs authorities. The tracking will finally be updated once the package has been processed.

    Refund Policy

    For lost packages, we will send out a replacement or full refund. Please note that we will only consider a package lost if it hasn't been received as follows:
    • Canada/USA: after 4 weeks of order date.
    • Everywhere Else:¬†after 8 weeks of order date.
    • Visa
    • MasterCard
    • PayPal